Balenciaga Sales and Client Advisor

Balenciaga, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group. Known for its innovative designs and commitment to excellence, Balenciaga offers a dynamic and enriching work environment where employees can thrive and contribute to the brand's legacy of luxury and style.

1. Utilize effective sales techniques to achieve daily and monthly sales targets and key performance indicators.
2. Act as a guide for customers, fostering interactions and building strong, lasting client relationships.
3. Demonstrate comprehensive product knowledge to deliver exceptional and professional customer service.
4. Ensure inventory levels and product quality are maintained; manage in-store displays and merchandise sales.
5. Maintain store cleanliness and ensure displays meet company standards.
6. Adhere to all store and company policies and operational procedures.

1. Experience working with international brands; sales experience is preferred.
2. Strong sensitivity and recognition of brand, apparel, and fashion trends.
3. Demonstrated responsibility and team collaboration skills.
4. Ability to work under pressure and in challenging environments.
5. Excellent communication skills, customer relationship management, and interpersonal abilities.
6. Proficiency in written and spoken Chinese and English.
7. Proficient in MS Office and other computer software.

1. Sales techniques
2. Customer relationship management
3. Product knowledge
4. Inventory management
5. Communication skills
6. Bilingual proficiency
7. Computer literacy

Previous experience in sales, particularly within international luxury brands, is advantageous.

Balenciaga offers professional development opportunities within the brand and the Kering Group, empowering leaders to create and maintain high-performing teams. Employees are supported in maximizing their potential in a stimulating and fulfilling work environment.

Balenciaga is committed to fostering a diverse workforce, enriching the work environment and customer experience through various forms of diversity, including gender, age, nationality, culture, disability, and sexual orientation. As an equal opportunity employer, Balenciaga values diverse backgrounds and focuses on abilities and brand-aligned qualities in its selection process.