Balenciaga Sales & Client Advisor

Venice • Italy

Wednesday, April 30, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its uncompromising commitment to quality and innovation. As part of the prestigious Kering Group since 2001, Balenciaga continues to influence global fashion trends with its avant-garde designs. The brand offers a dynamic work environment that fosters talent development and career mobility, encouraging employees to achieve their full potential.

1. Achieve sales targets in alignment with company strategy.
2. Employ effective sales techniques to maximize business potential and deliver exceptional customer service and after-sales support.
3. Foster a positive work environment and a team culture based on information sharing and best practices.
4. Uphold Balenciaga's service standards, image, and values.
5. Promote the brand culture internally and externally, ensuring excellence in customer experience.
6. Collect and update customer information to ensure efficient use of CRM and Client Book, and develop the client portfolio.
7. Support adherence to company policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, and leather goods contexts.

1. Excellent communication and interpersonal skills.
2. Product sensitivity and strong knowledge of market trends and fashion.
3. Result-oriented with commercial acumen.
4. Flexibility, openness, curiosity, listening skills, and stress resilience.
5. Aptitude for assisted sales and teamwork.
6. Proficiency in digital skills.
7. Fluent in Italian and English.

Candidates should have prior experience in assisted sales within fashion, luxury, and leather goods sectors.

Balenciaga offers a stimulating work environment that promotes talent development and career mobility within the Kering Group, ensuring employees reach their full potential.

Balenciaga is committed to fostering a diverse workplace, believing that diversity in all its forms enriches the work environment and customer experience. As an Equal Opportunity Employer, Balenciaga values skills and brand-aligned behaviors in its selection process, helping individuals succeed and thrive.