Balenciaga Sales & Client Advisor

Venice • Italy

Monday, March 10, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its uncompromising quality and innovative designs. Founded by Cristóbal Balenciaga in 1917, the brand has a rich heritage of excellence and creativity, often hailed as the 'Designer of Designers' by icons such as Christian Dior and Gabrielle Chanel. Since 2001, Balenciaga has been part of the Kering Group, a global leader in luxury fashion, which supports the brand's commitment to nurturing talent and fostering a diverse and inclusive workplace.

1. Achieve sales targets in alignment with corporate strategy.
2. Employ effective sales techniques to maximize business potential and deliver exceptional customer service, including post-sales support.
3. Foster a positive work environment and a team culture based on information sharing and best practices.
4. Maintain behavior in accordance with Balenciaga's service standards, image, and values.
5. Promote the brand culture both internally and externally, ensuring excellence in customer experience.
6. Collect and update customer information to ensure efficient use of CRM and Client Book, and develop the client portfolio.
7. Support adherence to company policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, or leather goods sectors.

1. Excellent communication and interpersonal skills.
2. Product sensitivity and strong knowledge of market trends and fashion.
3. Result-oriented with commercial acumen.
4. Flexibility, openness, curiosity, and stress resilience.
5. Aptitude for assisted sales and teamwork.
6. Proficiency in digital skills.
7. Fluent in Italian and English.

Candidates must have prior experience in assisted sales within the fashion or luxury sectors, particularly in leather goods.

Balenciaga offers a stimulating and rewarding work environment, promoting talent development and mobility within the Kering Group.

Balenciaga is committed to fostering a diverse workplace, believing that diversity in all its forms enriches the work environment and customer experience. As an Equal Opportunity Employer, the company values competence and alignment with brand behaviors in its selection process.