Balenciaga Sales & Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its avant-garde designs and exceptional craftsmanship. Established by Cristóbal Balenciaga in 1917, the brand has maintained its reputation for excellence and innovation. As part of the Kering Group since 2001, Balenciaga continues to influence global fashion trends under the creative direction of Demna Gvasalia. The company offers a dynamic and enriching work environment, fostering professional growth and development within the House and the broader Kering family.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong and lasting relationships.
3. Maintain comprehensive product knowledge to deliver excellent customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Support compliance with store processes and follow-up procedures.

1. Experience in a multinational brand environment, preferably within the luxury sector.
2. Sensitivity to fashion trends and product knowledge.
3. Strong sense of responsibility and teamwork.
4. Ability to perform under pressure in a fast-paced environment.
5. Proficiency in English and Chinese, both spoken and written.
6. Competency in PC skills, including MS Office and other digital tools.

1. Sales techniques
2. Customer relationship management
3. Product knowledge
4. Visual merchandising
5. Team collaboration
6. Bilingual communication
7. Digital literacy

Prior experience in a multinational brand environment, particularly in luxury fashion, is preferred.

Balenciaga offers opportunities for professional development within the House and the Kering Group, empowering employees to reach their full potential in a stimulating environment.

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to creating a stimulating and fulfilling environment where employees can thrive and excel.