Balenciaga Sales & Client Advisor

Balenciaga, a revered name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has since been a beacon of innovation in modern couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with its avant-garde collections and commitment to social responsibility. The brand's dedication to excellence is reflected in its dynamic workplace, where creativity and professional growth are highly valued.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong relationships and enhancing the client experience.
3. Maintain comprehensive product knowledge to deliver exceptional customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Uphold store cleanliness and adhere to visual merchandising standards.
6. Support compliance with all store processes and procedures.

1. Experience in a multinational brand environment, preferably within the fashion industry.
2. Sensitivity to product and fashion trends.
3. Strong sense of responsibility and teamwork.
4. Ability to perform under pressure in a fast-paced setting.
5. Proficiency in both spoken and written English and Chinese.
6. Competency in MS Office and other digital tools.

1. Customer relationship management
2. Sales techniques
3. Product knowledge
4. Visual merchandising
5. Team collaboration
6. Bilingual communication

Prior experience in a multinational brand environment, preferably in fashion retail, is advantageous.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering group.

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to empowering employees and nurturing their potential in a supportive environment.