Balenciaga Sales and Client Advisor

Shenzhen • China

Sunday, May 25, 2025

Balenciaga, a revered name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers an environment where employees are encouraged to embody the brand's values and contribute to its prestigious legacy. The company fosters a culture of excellence and provides opportunities for professional growth within the dynamic world of luxury fashion.

1. Achieve sales targets and key performance indicators.
2. Address client requests and complaints, providing feedback to management.
3. Collaborate with the stock team to ensure product availability.
4. Stay informed on market trends and the business environment.
5. Inspire clients by embodying Balenciaga's brand values.
6. Ensure seamless execution of the omnichannel client journey.
7. Present Balenciaga's collections with a storytelling approach.
8. Provide personalized advice and maintain visual merchandising standards.
9. Build and update the client portfolio using the Luce app.
10. Foster authentic, long-term client relationships.
11. Execute product presentation guidelines and maintain store organization.
12. Participate in achieving sustainability goals.
13. Process client transactions and promote omnichannel services.
14. Manage store deliveries and shipments.
15. Support after-sales services and provide feedback to management.

1. Successful completion of Balenciaga's onboarding path and Omnichannel Client Journey training for internal promotions.
2. Minimum of 2 years of relevant sales experience for external candidates.

1. Strong communication and teamwork abilities.
2. Service-oriented and collaborative approach.
3. Expertise in client engagement and relationship building.
4. Proficiency in retail operations and stock management.
5. Ability to execute visual merchandising standards.

A minimum of 2 years of relevant sales experience is required for external candidates. Internal candidates must have completed Balenciaga's onboarding and training programs.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and advancement within the Kering Group.

Balenciaga promotes a culture of creativity, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy. The workplace is collaborative and dynamic, fostering professional growth and a commitment to sustainability.