Balenciaga Sales and Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, is a part of the esteemed Kering Group. Known for its avant-garde designs and innovative approach, Balenciaga offers a dynamic work environment where creativity and excellence are nurtured. As an employer, Balenciaga is committed to fostering professional growth and providing ample opportunities for advancement within the brand and the broader Kering Group.

1. Utilize effective sales techniques to achieve daily and monthly sales targets and key performance indicators.
2. Engage with customers to build strong and lasting relationships, acting as a guide to enhance their shopping experience.
3. Demonstrate comprehensive product knowledge to deliver superior and professional customer service.
4. Ensure optimal stock levels and product quality, managing in-store displays and merchandise effectively.
5. Maintain store cleanliness and ensure visual merchandising standards are met.
6. Adhere to all store and company policies and operational procedures.

1. Experience working with international brands; sales experience is highly advantageous.
2. Strong sensitivity and recognition of brand, apparel, and fashion trends.
3. Demonstrated responsibility and team collaboration skills.
4. Ability to work under pressure and thrive in a challenging environment.
5. Excellent communication, customer relationship management, and interpersonal skills.
6. Proficiency in written and spoken Chinese and English.
7. Competency in MS Office and other computer software.

1. Sales proficiency
2. Customer relationship management
3. Product knowledge
4. Team collaboration
5. Bilingual communication skills
6. Computer literacy

Previous experience in sales, particularly within international luxury brands, is preferred.

The role offers opportunities for professional development within Balenciaga and the Kering Group, fostering leadership and team excellence in a stimulating and rewarding work environment.

Balenciaga is dedicated to creating a diverse workforce, valuing differences in gender, age, nationality, culture, disability, and sexual orientation. The company promotes an inclusive environment where all employees are encouraged to reach their full potential.