Balenciaga Sales & Client Advisor

Serravalle Scrivia • Italy

Monday, February 17, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its uncompromising quality and avant-garde designs, the brand is a part of the Kering Group since 2001. Balenciaga continues to influence global fashion with its innovative prêt-à-porter collections, leather goods, footwear, and accessories. Under the creative direction of Demna Gvasalia since 2015, Balenciaga remains at the forefront of fashion innovation.

1. Achieve sales targets in alignment with company strategy.
2. Utilize effective sales techniques to maximize boutique business potential and provide exceptional customer service and after-sales support.
3. Contribute to a positive work environment and a team culture based on information sharing and best practices.
4. Maintain behavior that aligns with Balenciaga's service standards, image, and values.
5. Promote the brand culture internally and externally, ensuring excellence in customer experience.
6. Collect and update customer information to ensure efficient use of CRM and Client Book, developing the client portfolio.
7. Support adherence to company policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, and leather goods environments.

1. Excellent communication and interpersonal skills.
2. Product sensitivity and strong knowledge of market trends and fashion.
3. Result-oriented with a focus on commercial outcomes.
4. Flexibility, openness, curiosity, listening skills, and stress resilience.
5. Aptitude for assisted sales and teamwork.
6. Proficiency in digital skills.
7. Fluent in Italian and English.

Previous experience in assisted sales within fashion, luxury, and leather goods environments is required.

Balenciaga offers opportunities for talent development and mobility within the Kering Group, fostering an environment that is both rewarding and stimulating.

Balenciaga is committed to creating a diverse workplace. The company values diversity in all its forms, believing it enriches the workplace and enhances customer experiences. As an Equal Opportunity Employer, Balenciaga welcomes all applications and selects talent based on competencies and brand alignment.