Balenciaga Sales & Client Advisor

Balenciaga, a prestigious brand under the Kering Group, is renowned for its avant-garde style and innovative designs. Established in 1917 by Cristóbal Balenciaga, the brand has maintained its reputation as a master of haute couture. Balenciaga's identity is firmly rooted in conceptual ready-to-wear collections, complemented by a globally acclaimed range of leather goods, footwear, and accessories. Since 2001, Balenciaga has been part of the Kering Group, further solidifying its position as a leading force in the luxury fashion industry.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Stay informed about market and fashion trends as well as the business environment.
3. Support colleagues to enhance teamwork and achieve customer experience goals.
4. Strengthen brand culture internally and externally while providing excellent customer experiences.
5. Actively develop new clientele and maintain strong relationships with existing customers.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Customer service excellence
2. Strong communication skills
3. Teamwork and collaboration
4. Market and fashion trend awareness
5. Client relationship management

Experience in luxury retail or a similar customer-focused environment is preferred.

Balenciaga offers a supportive environment for professional growth within the brand and the Kering Group, encouraging employees to reach their full potential.

Balenciaga fosters a culture of diversity and inclusion, believing that a variety of perspectives enriches the workplace and customer experiences. The company is committed to equal opportunity and welcomes applicants from all backgrounds.