Balenciaga Sales and Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga, a couturier renowned for his exacting standards. The brand, which became part of the Kering Group in 2001, is celebrated for its avant-garde prêt-à-porter collections, leather goods, footwear, and accessories. Balenciaga continues to be a trailblazer in the fashion world, under the creative direction of Demna since 2015, and is recognized for its innovative approach and iconic designs.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Stay informed about market and fashion trends and the business environment.
3. Enhance teamwork by supporting colleagues in providing customer experiences and achieving targets.
4. Strengthen brand culture and deliver superior customer experiences both internally and externally.
5. Actively develop new clientele and strengthen relationships with existing customers.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide outstanding service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Customer service excellence
2. Strong communication
3. Team collaboration
4. Market trend awareness
5. Client relationship management

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers a professional environment that fosters growth and development, encouraging employees to reach their full potential.

Balenciaga, as part of the Kering Group, is committed to nurturing a diverse workforce and providing equal opportunities for all. The company values diversity in gender, age, nationality, cultural background, disability, and sexual orientation, believing it enriches the workplace and customer experience.