Balenciaga Sales & Client Advisor

Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, has been a beacon of innovation and elegance in the luxury fashion industry. Known for its avant-garde designs and exceptional craftsmanship, the brand is a part of the Kering Group, a global leader in luxury goods. Balenciaga continues to influence the fashion world with its iconic ready-to-wear collections, leather goods, footwear, and accessories, maintaining its status as a trailblazer in the industry.

1. Maximize sales and provide exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to maintain competitive edge.
3. Enhance teamwork by supporting colleagues to deliver outstanding customer experiences and achieve sales targets.
4. Strengthen brand culture within and outside the organization while ensuring superior customer experiences.
5. Actively develop new clientele and strengthen relationships with existing customers.
6. Assist management in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Customer service excellence
2. Strong communication
3. Team collaboration
4. Market trend analysis
5. Client relationship management

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an inspiring work environment where employees can reach their full potential.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity enriches the workplace and enhances customer experiences. The brand welcomes applicants from all backgrounds, providing equal opportunities and focusing on talent and capability.