Balenciaga Sales & Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga, a revered couturier hailed by Christian Dior as "the master of us all" and by Gabrielle Chanel as "the couturier of couturiers." Known for its avant-garde silhouettes, the brand has established a formidable presence in prêt-à-porter collections, leather goods, footwear, and accessories. Since 2001, Balenciaga has been part of the Kering Group, a global leader in luxury, which has further cemented its status as one of the most influential brands in fashion today.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to maintain a competitive edge.
3. Enhance teamwork by supporting colleagues in delivering superior customer experiences and achieving sales targets.
4. Strengthen brand culture within and outside the organization, ensuring an outstanding customer experience.
5. Proactively develop new clientele while nurturing existing customer relationships.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clientele and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior customer and after-sales service.
4. Proactive and positive team player contributing to a positive work environment and team cohesion.

1. Exceptional customer service skills
2. Strong communication abilities
3. Teamwork and collaboration
4. Market and trend analysis
5. Relationship building

Experience in luxury retail or a similar customer-focused environment is preferred.

Balenciaga, as part of the Kering Group, offers opportunities for professional growth and development, fostering an inspiring work environment where employees can maximize their potential.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experience. The company provides equal opportunities and values talent based on Balenciaga's competencies, supporting the growth and success of its employees.