Balenciaga Sales and Client Advisor

Seoul • South Korea

Monday, December 23, 2024

Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. The brand is celebrated for its innovative prêt-à-porter collections and iconic leather goods, shoes, and accessories, maintaining a significant influence in the luxury fashion industry. As an employer, Balenciaga is committed to fostering professional growth and creating an inspiring work environment where employees can reach their full potential.

1. Maximize sales and provide exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends as well as the business environment.
3. Support colleagues to enhance teamwork and achieve customer experience goals.
4. Strengthen brand culture within and outside the organization while delivering superior customer experiences.
5. Proactively develop new clients and maintain strong relationships with existing customers.
6. Assist management in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen relationships with existing ones.
3. Customer service mindset with excellent communication skills for providing superior customer service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Strong customer service and communication skills.
2. Ability to work collaboratively in a team environment.
3. Knowledge of luxury fashion and market trends.
4. Proactive client relationship management.

Experience in luxury retail or a similar client-facing role is preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, supporting leaders in building high-performing teams and encouraging employees to maximize their potential in an inspiring work environment.

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and customer experiences. The company welcomes all applicants, providing equal opportunities and selecting talent based on Balenciaga's behavioral competencies. The focus is on the growth and success of its employees, seeking to explore opportunities for candidates to showcase their capabilities during the interview process.