Balenciaga

Sales & Client Advisor

Balenciaga, founded in 1917 by Spanish designer Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. The brand is celebrated for its conceptual ready-to-wear collections, leather goods, shoes, and accessories, with a strong global presence. Balenciaga continues to be a leading influence in the fashion industry under the artistic direction of Demna since 2015.

1. Maximize sales and provide excellent customer service and after-sales service.
2. Regularly assess market and fashion trends and business environment.
3. Support colleagues to enhance teamwork and achieve customer experience goals.
4. Strengthen brand culture and provide superior customer experiences.
5. Actively develop new clients and maintain relationships with existing clients.
6. Assist management team in adhering to store procedures.

1. Understanding of Balenciaga product sensitivity and ability to represent the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen relationships with existing clients.
3. Customer service mindset and strong communication skills to provide excellent customer service and after-sales service.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

Balenciaga is committed to fostering professional growth within the brand and the Kering Group. The company supports leaders in building and maintaining high-performing teams and encourages employees to reach their full potential in an inspiring work environment. Balenciaga values diversity and believes it enriches the workplace and customer experience, welcoming all applicants and providing equal opportunities.