Balenciaga Sales & Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and uncompromising standards, the brand has been a part of the Kering group since 2001. Balenciaga continues to be a trailblazer in fashion, offering a wide range of prêt-à-porter collections, leather goods, footwear, and accessories. Under the creative direction of Demna Gvasalia since 2015, the brand remains at the forefront of fashion innovation.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong and enduring relationships.
3. Maintain comprehensive product knowledge and deliver exceptional customer service.
4. Replenish stock and uphold high standards of merchandise presentation and quality control.
5. Ensure store cleanliness and adherence to visual merchandising standards.
6. Support compliance with all store processes and follow-up procedures.

1. Experience in a multinational brand environment is advantageous.
2. Sensitivity to product and fashion trends.
3. Strong sense of responsibility and team spirit.
4. Ability to perform under pressure in a fast-paced environment.
5. Proficiency in both spoken and written English and Chinese.
6. Competency in PC skills, including MS Office and other digital tools.

1. Sales techniques
2. Customer relationship management
3. Product knowledge
4. Merchandising
5. Compliance adherence
6. Bilingual communication

Prior experience in a multinational brand environment is preferred.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering group.

Balenciaga is committed to fostering a diverse workforce, valuing diversity in all its forms to enrich the workplace and client experience. The company supports professional growth and encourages employees to reach their full potential.