Balenciaga Sales & Client Advisor (Keyholder)

Vancouver • Canada

Monday, July 28, 2025

Balenciaga, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga offers a dynamic environment that fosters professional growth and development, encouraging employees to reach their full potential within the brand or the broader Kering family.

1. Achieve sales targets and goals.
2. Perform opening and closing procedures of the store.
3. Ensure the stockroom is organized for efficient merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Handle customer complaints and feedback promptly and appropriately.
8. Support and enforce store operations manual and sustainability policies.
9. Manage store shrinkage and ensure operational execution with the Stock Associate and Operations Manager.
10. Ensure cash registers and safe are functioning properly and manage cash accuracy and bank deposits.
11. Assist with visual display and merchandising according to company standards.
12. Oversee daily cleaning and maintenance of store premises.
13. Maintain high standards in store fixtures, shelving, and supplies.

1. 3+ years of experience in a similar role, preferably in retail or fashion.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Proven ability to drive results and exceed sales goals.
4. Strong commercial awareness and business acumen.
5. Strategic vision for business development and personal performance.

1. Excellent verbal and written communication skills.
2. Strong interpersonal skills.
3. Ability to work in a dynamic and fast-paced environment.
4. Commercial awareness and strategic thinking.
5. Proficiency in visual merchandising.

A minimum of 3 years in a similar role within retail or fashion industries.

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to creating a diverse and inclusive workforce, valuing diversity in all its forms. The company promotes a culture of excellence and innovation, empowering employees to excel and contribute to the brand's philosophy.