Balenciaga Sales & Client Advisor (Keyholder)

Troy • USA

Monday, July 28, 2025

Balenciaga, a prestigious fashion house renowned for its avant-garde designs and part of the esteemed Kering Group, offers an unparalleled opportunity for career advancement within the luxury fashion sector. As a member of the Kering family, Balenciaga is committed to fostering innovation and excellence, providing employees with a dynamic and supportive environment to thrive.

1. Achieve sales targets and objectives.
2. Execute opening and closing procedures of the store.
3. Maintain an organized stockroom for easy merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Facilitate effective communication with all departments and staff.
7. Address customer complaints and feedback promptly and appropriately.
8. Adhere to and enforce the store operations manual, providing feedback for necessary updates.
9. Implement and uphold sustainability policies at local and global levels.
10. Partner with the Stock Associate, Operations Manager, and Sales Team to minimize store shrinkage.
11. Ensure cash registers and safe are functioning properly, maintaining cash accuracy and timely bank deposits.
12. Assist with visual display and merchandising implementation according to company standards.
13. Communicate visual standards information to the team as needed.
14. Oversee daily cleaning and maintenance of the store's interior and exterior.
15. Maintain high standards for fixtures, shelving, carpeting, lighting, and supplies.
16. Ensure adequate supply levels are maintained at all times.

1. 3+ years of experience in a similar role, preferably within retail or fashion companies.

1. Ability to manage multiple tasks in a fast-paced environment.
2. Excellent verbal and written communication skills.
3. Proven ability to exceed sales goals.
4. Strong commercial awareness and business acumen.
5. Strategic vision for business development and personal performance.

A minimum of three years in a comparable position within retail or fashion sectors is required.

Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development within the House or the Kering Group. Employees are empowered to create and sustain high-performing teams.

Balenciaga is dedicated to fostering a diverse and inclusive workplace. The company values diversity in all its forms and believes it enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand behaviors, ensuring a supportive environment for success.