Balenciaga Sales & Client Advisor (Keyholder)

Toronto • Canada

Thursday, October 30, 2025

Balenciaga, a distinguished name in the luxury fashion sector, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Balenciaga offers a dynamic work environment where creativity and professional growth are fostered. As an employer, Balenciaga is dedicated to nurturing talent and providing opportunities for advancement within the brand and across the Kering Group.

1. Achieve sales goals and contribute to store profitability.
2. Perform opening and closing procedures of the store.
3. Ensure the stockroom is organized for easy merchandise access.
4. Assist management in overseeing day-to-day store operations.
5. Maintain balanced strengths in sales, operations, merchandising, and personnel management.
6. Facilitate effective communication with all departments, colleagues, and staff.
7. Handle customer complaints and feedback promptly and appropriately.
8. Support and enforce store operations manual and sustainability policies.
9. Manage store shrinkage and ensure cash register and safe operations.
10. Assist with visual display and merchandising according to company standards.
11. Oversee daily cleaning and maintenance of store premises.

1. 3+ years of experience in a similar role within retail or fashion companies.
2. Proven ability to drive sales results and exceed goals.
3. Commercial awareness and strong business acumen.
4. Strategic vision for business development and high personal performance.

1. Excellent verbal and written communication skills.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Strong interpersonal skills for effective team collaboration.

A minimum of three years in a comparable position, preferably within the retail or fashion industry.

Employees are offered opportunities for professional development and growth within Balenciaga and the Kering Group. The company fosters a stimulating and fulfilling work environment.

Balenciaga is committed to creating a diverse and inclusive workplace. The brand values diversity in all its forms and believes it enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values, ensuring all employees have the opportunity to excel.