Balenciaga Sales & Client Advisor (Keyholder)

Toronto • Canada

Monday, July 28, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is committed to fostering an environment that encourages professional growth and development, offering employees the opportunity to excel within the House and the broader Kering family.

1. Achieve sales targets and goals.
2. Perform opening and closing procedures of the store.
3. Organize and maintain the stockroom for efficient merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Handle customer complaints and feedback promptly and appropriately.
8. Implement and enforce store operations manual and sustainability policies.
9. Manage stock, inventory, and loss prevention with the team.
10. Ensure cash registers and safe are functioning properly and maintain cash accuracy.
11. Assist with visual display and merchandising according to company standards.
12. Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.

1. 3+ years of experience in a similar role within retail or fashion industries.

1. Excellent verbal and written communication skills.
2. Ability to manage multiple tasks in a dynamic environment.
3. Proven ability to exceed sales goals.
4. Commercial awareness and strong business acumen.
5. Strategic vision for business development.

A minimum of three years of experience in a comparable role, preferably within the retail or fashion sectors.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering group.

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and enhances the client experience. The company is committed to equal opportunity employment and supports employees in reaching their full potential in a collaborative and inclusive environment.