Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a prestigious fashion house renowned for its avant-garde designs and part of the esteemed Kering Group, offers a dynamic and enriching work environment. As a leader in luxury fashion, Balenciaga is committed to fostering professional growth and development within its ranks, providing employees with opportunities to excel both within the brand and across the Kering conglomerate.
- Achieve sales targets and goals.
- Perform opening and closing procedures of the store.
- Organize and maintain the stockroom for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments, colleagues, and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Adhere to and enforce the store operations manual and suggest necessary updates.
- Implement and enforce sustainability policies locally and globally.
- Partner with Stock Associate/Operations Manager/Sales Team to minimize store shrinkage.
- Ensure cash registers and safe are functioning properly and maintain cash/change accuracy.
- Assist with visual display and merchandising as directed by management.
- Oversee daily cleaning and maintenance of the store's interior and exterior.
- Maintain high standards in the presentation and maintenance of store fixtures and supplies.
- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment.
- Proven ability to exceed sales goals.
- Strong commercial awareness and business acumen.
- Strategic vision for business development and personal performance.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic environment.
- Customer service excellence.
- Organizational and multitasking abilities.
A minimum of three years in a comparable position within the retail or fashion sector is required.
Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development and growth within the brand and the Kering Group.
Balenciaga prides itself on a culture of creativity and excellence, encouraging employees to reach their full potential in a supportive and diverse environment. The brand is committed to fostering a workplace that values diversity in all its forms and is an Equal Opportunity Employer.


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