Balenciaga Sales & Client Advisor (Keyholder)

Balenciaga, a prestigious brand under the Kering Group, is renowned for its avant-garde designs and luxury fashion offerings. As part of Kering, a global luxury group, Balenciaga is committed to fostering an environment of creativity and innovation, providing employees with opportunities for professional growth and development within the brand and across the group.

1. Achieve sales goals and contribute to store profitability.
2. Perform opening and closing procedures in accordance with company policies.
3. Organize and maintain the stockroom for efficient merchandise access.
4. Assist management in overseeing daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Address customer complaints and feedback promptly and appropriately.
8. Support and enforce the store operations manual and provide feedback on necessary updates.
9. Implement and uphold company sustainability policies.
10. Partner with the Stock Associate, Operations Manager, and Sales Team to minimize store shrinkage.
11. Ensure proper functioning of cash registers and safes, and manage cash accuracy and bank deposits.
12. Assist with visual display and merchandising as directed, ensuring adherence to company standards.
13. Oversee daily cleaning and maintenance of store premises, ensuring high standards of presentation and functionality.
14. Ensure adequate levels of store supplies are maintained.

1. 3+ years of experience in a similar role within retail or fashion industries.
2. Proven ability to manage multiple tasks in a dynamic environment.
3. Demonstrated success in driving sales and achieving store goals.
4. Strong commercial awareness and business acumen.
5. Strategic vision for business development and personal performance.

1. Excellent verbal and written communication skills.
2. Strong interpersonal and organizational skills.
3. Ability to work in a fast-paced environment.
4. Proficiency in visual merchandising and store operations.
5. Commitment to customer service excellence.

A minimum of three years in a comparable retail or fashion role is required, with a proven track record of achieving sales targets and managing store operations.

Balenciaga offers a stimulating and fulfilling work environment with opportunities for professional development within the brand and the Kering Group. Employees are empowered to grow and excel, supported by a commitment to diversity and inclusion.

Balenciaga fosters a diverse and inclusive workplace, valuing the unique perspectives and experiences of its employees. The brand is dedicated to creating a supportive environment where individuals can thrive and contribute to the brand's success. As part of the Kering Group, Balenciaga embraces a culture of innovation and excellence.