Balenciaga Sales & Client Advisor (Keyholder)

New York • USA

Tuesday, September 16, 2025

Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its portfolio of iconic brands. As an employer, Balenciaga offers a dynamic environment that fosters creativity and professional growth, encouraging employees to excel and reach their full potential within the House or across the Kering Group.

1. Achieve sales goals and contribute to store profitability.
2. Perform opening and closing procedures in alignment with company policies.
3. Organize and maintain the stockroom for efficient merchandise access.
4. Assist management in daily store operations and personnel oversight.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Handle customer complaints and feedback promptly and appropriately.
8. Support and enforce store operations manual and sustainability policies.
9. Manage store shrinkage and ensure operational execution with the Stock Associate and Operations Manager.
10. Ensure cash registers and safe are functioning properly and manage cash accuracy and bank deposits.
11. Assist in implementing visual displays and merchandising according to company standards.
12. Oversee store maintenance, ensuring cleanliness and proper functioning of fixtures and supplies.

1. 3+ years of experience in a similar role, preferably in retail or fashion.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Proven ability to exceed sales goals and drive results.
4. Commercial awareness and strong business acumen.
5. Strategic vision and high level of personal performance.

1. Excellent verbal and written communication skills.
2. Strong organizational and multitasking abilities.
3. Customer service excellence.
4. Proficiency in visual merchandising.
5. Leadership and team management.

A minimum of 3 years in a retail or fashion-related role with a focus on sales and client advisory.

A reasonable estimate of the current hourly range is $22.00 USD to $24.00 USD.

Balenciaga offers opportunities for professional development and growth within the House or the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse and inclusive workforce, valuing diversity in all its forms. The company promotes an environment where employees are empowered to create, build, and sustain high-performing teams.