Balenciaga Sales & Client Advisor (Keyholder)

Balenciaga, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga offers a dynamic and innovative environment where creativity and excellence are at the forefront. The company is committed to professional growth and development, providing a platform for employees to thrive within the brand and the larger Kering family.

1. Achieve sales goals and targets.
2. Perform opening and closing procedures of the store.
3. Organize and maintain the stockroom for efficient merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with all departments and staff.
7. Handle customer complaints and feedback promptly.
8. Implement and enforce store operations manual and sustainability policies.
9. Manage store shrinkage and ensure operational execution with the Stock Associate and Sales Team.
10. Ensure cash registers and safe are functioning properly and maintain cash/change accuracy.
11. Assist with visual display and merchandising according to company standards.
12. Oversee daily cleaning and maintenance of store premises.
13. Ensure proper levels of supplies are maintained.

1. 3+ years of experience in a similar role, preferably within retail or fashion companies.
2. Proven ability to drive results and exceed sales goals.
3. Commercial awareness and strong business acumen.
4. Strategic vision and high level of personal performance.

1. Excellent communication skills, both verbal and written.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Strong interpersonal skills for effective team communication.
4. Passion for the fashion industry and brand philosophy.

A minimum of three years in a similar role within retail or fashion sectors is required.

Balenciaga provides opportunities for professional development and growth within the brand and the Kering group. Employees are empowered to create and sustain high-performing teams in a stimulating work environment.

Balenciaga fosters a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand values, ensuring a supportive environment for all employees.