Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a distinguished name in luxury fashion, operates under the prestigious Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to develop professionally and contribute to the brand's legacy of excellence.
- Achieve sales targets and objectives.
- Oversee opening and closing procedures of the store.
- Organize and maintain the stockroom for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Implement and enforce store operations manual and sustainability policies.
- Partner with stock associates and operations managers to minimize store shrinkage.
- Ensure proper functioning of cash registers and safe, and manage cash accuracy and bank deposits.
- Assist with visual display and merchandising according to company standards.
- Communicate visual standards and updates to the team.
- Oversee daily cleaning and maintenance of the store's interior and exterior.
- Ensure the functionality and presentation of store fixtures and supplies.
- 3+ years of experience in a similar role, preferably within retail or fashion.
- Proven ability to manage multiple tasks in a fast-paced environment.
- Demonstrated success in driving sales and achieving goals.
- Strong commercial awareness and business acumen.
- Strategic vision for business development and personal performance.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to work effectively in a dynamic environment.
- Proficiency in visual merchandising and store operations.
- Strong organizational and multitasking abilities.
A minimum of three years in a comparable position within the retail or fashion industry is required.
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.
Balenciaga is dedicated to cultivating a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga values competencies and brand alignment in its selection process, aiming to set employees up for success.


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