Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a distinguished name in luxury fashion and a proud member of the Kering Group, is renowned for its innovative designs and commitment to excellence. As part of Kering, Balenciaga benefits from the support of a global leader in luxury goods, offering employees a dynamic and enriching environment to cultivate their careers.
- Achieve sales targets and contribute to store profitability.
- Perform opening and closing procedures of the store.
- Ensure the stockroom is organized for efficient merchandise access.
- Assist management with daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce store operations manual and sustainability policies.
- Manage store shrinkage and ensure proper cash handling procedures.
- Assist with visual display and merchandising according to company standards.
- Oversee store maintenance and ensure high standards of cleanliness and functionality.
- 3+ years of experience in a similar role, preferably within retail or fashion.
- Proven ability to drive sales and exceed goals.
- Strong commercial awareness and business acumen.
- Strategic vision and high personal performance standards.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong interpersonal skills for effective team communication.
- Proficiency in visual merchandising and store operations.
A minimum of three years in a comparable position within the retail or fashion industry is required.
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling work environment.
Balenciaga is dedicated to creating a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to empowering employees to reach their full potential in a supportive and dynamic environment.


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