Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most imaginative and sustainable manner. Joining Balenciaga means becoming part of a team that values creativity, innovation, and excellence.
- Achieve sales goals and objectives.
- Perform opening and closing duties of the store.
- Ensure the stockroom is organized for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce the store operations manual and provide feedback on necessary updates.
- Implement and enforce sustainability policies locally and globally.
- Manage store shrinkage through effective operational execution.
- Ensure cash registers and safe are functioning properly and maintain cash accuracy.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of the store's interior and exterior.
- Maintain high standards for store fixtures, shelving, and supplies.
- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Proven ability to drive results and exceed sales goals.
- Commercial awareness and strong business acumen.
- Strategic vision and high level of personal performance.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong interpersonal skills for effective team communication.
- Genuine passion for the fashion industry.
A minimum of 3 years in a similar role within the retail or fashion industry is required.
Balenciaga offers opportunities for professional development within the House and the Kering Group, fostering a stimulating and fulfilling work environment.
Balenciaga is committed to fostering a diverse and inclusive workforce. The company believes in the enrichment that diversity brings to the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and brand alignment, ensuring all employees have the opportunity to excel.


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