Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to excellence, Balenciaga offers a dynamic work environment where creativity and professionalism are highly valued. As an employer, Balenciaga is dedicated to fostering talent and providing opportunities for professional growth within the brand and across the Kering Group.
- Achieve sales goals and contribute to store profitability.
- Open and close the store in accordance with company policies.
- Ensure the stockroom is organized for efficient merchandise access.
- Assist management in overseeing daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Implement and enforce the store operations manual and provide feedback on necessary updates.
- Enforce sustainability policies locally and globally.
- Minimize store shrinkage through sound operational execution.
- Ensure cash registers and safe function properly and maintain cash accuracy.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of store premises.
- Maintain high standards for store fixtures, shelving, and supplies.
- 3+ years of experience in a similar role, preferably in retail or fashion.
- Ability to manage multiple tasks in a fast-paced environment.
- Proven ability to drive sales results and exceed goals.
- Commercial awareness and strong business acumen.
- Strategic vision for business development and personal performance.
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Proficiency in sales and customer service.
- Organizational and multitasking abilities.
- Attention to detail in visual merchandising.
A minimum of three years in a similar retail or fashion role is required.
The hourly wage ranges from $21.00 to $25.00 USD, depending on experience and location.
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.
Balenciaga prides itself on a diverse and inclusive culture, welcoming all applications and selecting talent based on competencies. The company is committed to creating a supportive environment where employees can thrive and reach their full potential.

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