Balenciaga Sales & Client Advisor (Keyholder)

Bal Harbour • USA

Sunday, March 1, 2026

Balenciaga, a prestigious brand under the Kering Group, is renowned for its innovative and avant-garde approach to luxury fashion. As part of Kering, a global leader in luxury, Balenciaga offers a dynamic and enriching work environment that fosters creativity and professional growth. Employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Achieve sales targets and contribute to store profitability.
2. Oversee opening and closing procedures of the store.
3. Ensure the stockroom is organized for efficient merchandise access.
4. Assist management in daily store operations.
5. Balance strengths in sales, operations, merchandising, and personnel management.
6. Maintain effective communication with departments, stores, colleagues, and staff.
7. Address customer complaints and feedback promptly and appropriately.
8. Adhere to and enforce the store operations manual and suggest updates as needed.
9. Implement and enforce sustainability policies locally and globally.
10. Partner with the Stock Associate/Operations Manager/Sales Team to minimize store shrinkage through sound operational execution.
11. Ensure cash registers and safe are functioning properly and maintain cash accuracy with timely bank deposits.
12. Assist with visual display and merchandising according to company standards.
13. Communicate visual standards information from management to the team.
14. Oversee daily cleaning and maintenance of the store's interior and exterior.
15. Maintain high standards for store fixtures, shelving, carpeting, lighting, and supplies.
16. Ensure adequate supply levels are maintained.

1. 3+ years of experience in a similar role, preferably within retail or fashion companies.
2. Proven ability to drive results in a selling role, exceeding individual and store goals.
3. Commercial awareness and strong business acumen with a passion for the fashion industry.
4. Strategic vision to develop the business and achieve high personal performance.

1. Excellent verbal and written communication skills.
2. Ability to manage multiple tasks in a fast-paced and dynamic environment.
3. Strong interpersonal skills for effective communication and team collaboration.

A minimum of three years in a similar retail or fashion role is required.

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse and inclusive workforce, enriching the workplace and client experience. As an Equal Opportunity Employer, the brand values diversity in all its forms and selects talents based on competencies and brand alignment. The company supports employees to reach their full potential in a creative and high-performing environment.