Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a distinguished name in the luxury fashion industry, operates under the esteemed umbrella of the Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is renowned for its commitment to fostering professional growth and development, offering a dynamic environment where creativity and innovation are at the forefront. The brand is dedicated to maintaining a diverse and inclusive workplace, ensuring that all employees are empowered to reach their full potential.
- Achieve sales targets and goals.
- Execute opening and closing procedures of the store.
- Organize and maintain the stockroom for easy merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce store operations manual and sustainability policies.
- Partner with the Stock Associate and Operations Manager to manage shrinkage and operational execution.
- Ensure proper functioning of cash registers and safes, and enforce cash handling standards.
- Assist with visual display and merchandising according to company standards.
- Oversee store maintenance, including cleaning and upkeep of fixtures and supplies.
- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Proven ability to drive sales results and exceed goals.
- Strong commercial awareness and business acumen.
- Strategic vision and high personal performance standards.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong interpersonal skills for effective team communication.
- Genuine passion for the fashion industry.
A minimum of 3 years in a comparable position within the retail or fashion sectors is required.
Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the brand and the Kering Group. Employees are empowered to create, build, and sustain high-performing teams.
Balenciaga is committed to fostering a diverse and inclusive workplace, valuing diversity in all its forms. The company encourages a culture of creativity and innovation, empowering employees to excel and reach their full potential in a supportive environment.


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