Balenciaga Sales & Client Advisor (Keyholder)
Balenciaga, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is committed to fostering professional growth and development, providing a stimulating environment where creativity and excellence thrive.
- Achieve sales targets and goals.
- Perform opening and closing procedures of the store.
- Organize and maintain the stockroom for efficient merchandise access.
- Assist management in daily store operations.
- Balance strengths in sales, operations, merchandising, and personnel management.
- Maintain effective communication with all departments and staff.
- Handle customer complaints and feedback promptly and appropriately.
- Support and enforce store operations manual and sustainability policies.
- Partner with team to manage store shrinkage and ensure operational execution.
- Ensure cash registers and safe function properly and manage cash accuracy.
- Assist with visual display and merchandising as per company standards.
- Oversee daily cleaning and maintenance of store premises.
- Maintain high standards for store fixtures, shelving, and supplies.
- 3+ years of experience in a similar role, preferably in retail or fashion.
- Proven ability to drive results and exceed sales goals.
- Strong commercial awareness and business acumen.
- Strategic vision for business development and personal performance.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong interpersonal and leadership skills.
- Proficiency in visual merchandising and store operations.
A minimum of three years in a similar retail or fashion role, demonstrating a track record of achieving sales and operational excellence.
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a high-performance environment where employees can reach their full potential.
Balenciaga is dedicated to creating a diverse and inclusive workplace, valuing diversity in all forms. The company is committed to equal opportunity and encourages applications from all backgrounds, focusing on competencies and alignment with brand values.


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