Balenciaga Sales & Client Advisor
Balenciaga, a revered name in the fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with avant-garde design and impeccable craftsmanship. As part of the prestigious Kering group since 2001, Balenciaga continues to push the boundaries of fashion under the creative direction of Demna Gvasalia. The brand is celebrated for its innovative prêt-à-porter collections, as well as its iconic leather goods, footwear, and accessories. Balenciaga is committed to fostering a dynamic and inclusive workplace, offering employees opportunities for growth and development within the brand and the broader Kering family.
- Achieve daily and monthly sales targets and KPIs through effective sales techniques.
- Act as a host for customers, fostering strong relationships and enhancing customer loyalty.
- Maintain comprehensive product knowledge to deliver exceptional customer service.
- Ensure stock replenishment and uphold high standards of merchandise presentation.
- Maintain store cleanliness and adhere to visual merchandising standards.
- Support and ensure compliance with all store processes and guidelines.
- Experience in a multinational brand environment, preferably in fashion retail.
- Strong product and fashion sensitivity with an understanding of current trends.
- Demonstrated sense of responsibility and team spirit.
- Ability to perform under pressure in a fast-paced environment.
- Proficiency in both spoken and written English and Chinese.
- Competency in PC skills, including MS Office and other digital tools.
- Sales and customer relationship management
- Product knowledge and fashion trend awareness
- Team collaboration and leadership
- Time management and organizational skills
- Bilingual communication in English and Chinese
- Technical proficiency in digital tools
Prior experience in a multinational brand environment, particularly in fashion retail, is required.
Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or across the Kering group. Employees are empowered to reach their full potential through continuous learning and growth.
Balenciaga is dedicated to creating a diverse and inclusive workplace where creativity and innovation thrive. The brand values diversity in all its forms and is committed to equal opportunity employment, ensuring that all talents are selected based on competencies and alignment with brand values.