Balenciaga Sales and Client Advisor
Balenciaga, a distinguished house within the Kering Group, stands as a beacon of luxury fashion, renowned for its avant-garde designs and innovative spirit. Founded in 1917 by Cristóbal Balenciaga, the brand has consistently set the benchmark in haute couture and prêt-à-porter. As part of the Kering Group since 2001, Balenciaga continues to be a pivotal influence in the fashion industry, fostering an environment where creativity and excellence are paramount.
- Maximize sales and deliver exceptional customer service and after-sales support.
- Regularly assess market and fashion trends alongside the business environment.
- Enhance teamwork by supporting colleagues in delivering outstanding customer experiences and achieving targets.
- Strengthen brand culture internally and externally, ensuring superior customer experiences.
- Proactively develop new clientele and reinforce relationships with existing customers.
- Assist the management team in adhering to store procedures.
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clientele and strengthen existing relationships.
- Customer service mindset with excellent communication skills to provide outstanding customer and after-sales service.
- Proactive and positive team player contributing to a positive work environment and enhanced teamwork.
- Exceptional customer service skills
- Strong communication abilities
- Proficiency in understanding luxury fashion trends
- Teamwork and collaboration
- Proactive client relationship management
Experience in luxury retail or a similar customer-facing role is preferred.
Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an inspiring work environment where employees can maximize their potential.
Balenciaga is committed to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experience. The brand welcomes all applicants and provides equal opportunities based on Balenciaga's core competencies, aiming for the growth and success of its talent.

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