Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Balenciaga was available until Tuesday, March 4, 2025, but applications are no longer being accepted.
Balenciaga Sales and Client Advisor
Balenciaga, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Balenciaga offers an inspiring work environment where creativity and craftsmanship are celebrated. As an employer, Balenciaga values diversity, encourages professional growth, and fosters a culture of collaboration and innovation.
- Represent the Balenciaga brand to clients, ensuring a high standard of customer service.
- Guide clients through the buying journey, from collection discovery to product selection and purchase.
- Manage returns and exchanges, ensuring customer satisfaction.
- Provide expert advice on styles, product characteristics, and fashion trends.
- Contribute to achieving sales targets and enhancing customer satisfaction.
- Maintain brand standards in product presentation and customer interaction.
- Proven experience in luxury retail or a similar customer-facing role.
- Strong understanding of the luxury fashion industry and market trends.
- Ability to achieve sales targets and deliver exceptional customer service.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Proficiency in multiple languages is an advantage.
- Ability to work collaboratively in a team-oriented environment.
A minimum of 2 years in a luxury retail or similar customer service role is required.
A degree in Fashion, Business, or a related field is preferred.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
Balenciaga fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals in a supportive and inspiring environment.


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