Balenciaga Sales and Client Advisor

Dalian • China

Thursday, December 18, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Achieve sales targets and key performance indicators.
2. Address client requests and complaints, ensuring effective communication with the Management Team.
3. Provide insightful feedback regarding clients to the Management Team.
4. Collaborate with the stock team to ensure product availability.
5. Stay informed on market trends and the business environment.
6. Inspire clients by embodying Balenciaga's values and ensure a seamless client journey.
7. Present the Balenciaga universe with a storytelling approach, offering tailored advice.
8. Maintain visual merchandising standards and execute product presentation guidelines.
9. Create and update the client portfolio, fostering long-term relationships.
10. Participate in teamwork, assisting colleagues to enhance client experience and achieve goals.
11. Perform front-of-house and back-of-house duties, including processing transactions and managing deliveries.
12. Support after-sales services, ensuring adherence to omnichannel policies.

1. Successful completion of Balenciaga onboarding and Omnichannel Client Journey training (for internal candidates).
2. Minimum of 2 years of relevant sales experience (for external candidates).

1. Strong communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Proficiency in client relationship management.
4. Knowledge of market and fashion trends.
5. Competence in handling retail operations and transactions.

A minimum of 2 years of relevant sales experience is required for external candidates. Internal candidates should have completed the Balenciaga onboarding path and Omnichannel Client Journey training.

Employees enjoy a comprehensive benefits package, including opportunities for professional growth and development within the Kering Group.

Balenciaga fosters a culture of innovation and excellence, encouraging employees to engage authentically with clients and embody the brand's values. The workplace is collaborative, with a focus on sustainability and professional development.