Balenciaga Sales and Client Advisor

Beijing • China

Tuesday, February 24, 2026

Balenciaga, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is renowned for its commitment to innovation, creativity, and excellence, offering a dynamic and inclusive work environment that fosters professional growth and development.

1. Achieve sales targets and key performance indicators.
2. Address and report client requests and complaints to management.
3. Collaborate with stock team to ensure product availability.
4. Stay informed on market trends and business environment.
5. Inspire clients by embodying Balenciaga's brand values.
6. Ensure seamless execution of the omnichannel client journey.
7. Present Balenciaga collections with a storytelling approach.
8. Provide personalized advice and maintain high client satisfaction.
9. Maintain visual merchandising standards.
10. Build and update client portfolio using the Luce app.
11. Engage clients and build long-term relationships.
12. Support teamwork and sustainability goals.
13. Perform front-of-house and back-of-house duties.
14. Process client transactions and promote omnichannel services.
15. Receive and process store deliveries.
16. Prepare and organize client deliveries and shipments.
17. Contribute to stock control and inventory management.
18. Support after-sales services and provide feedback to management.

1. Successful completion of Balenciaga onboarding and Omnichannel Client Journey training (internal candidates).
2. Minimum of 1 year experience as a Sales Associate (internal candidates).
3. Minimum of 2 years of relevant sales experience (external candidates).

1. Strong communication and interpersonal skills.
2. Ability to work collaboratively in a team environment.
3. Proficiency in client relationship management.
4. Knowledge of luxury fashion and market trends.
5. Competence in handling sales transactions and inventory management.

A minimum of 1 year as a Sales Associate for internal candidates or 2 years of relevant sales experience for external candidates.

Balenciaga offers a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.

Balenciaga fosters a culture of innovation and creativity, encouraging employees to embody the brand's values in their interactions with clients and colleagues. The work environment is dynamic and inclusive, promoting teamwork and professional excellence.