Balenciaga Sales and Client Advisor

Beijing • China

Monday, January 26, 2026

Balenciaga, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, renowned for its commitment to creativity, innovation, and sustainable growth. As an employer, Balenciaga offers a dynamic environment that encourages professional development and values the unique contributions of each team member.

1. Achieve sales targets and key performance indicators.
2. Address and report client requests and complaints to management.
3. Provide high-quality client feedback to the management team.
4. Collaborate with the stock team to ensure product availability.
5. Stay informed on market trends and the business environment.
6. Inspire clients by embodying Balenciaga's brand values.
7. Ensure seamless execution of the omnichannel client journey.
8. Present Balenciaga's collections with a storytelling approach.
9. Offer personalized advice and maintain client satisfaction.
10. Maintain visual merchandising standards and product presentation.
11. Engage clients and build long-term relationships.
12. Follow guidelines for client journey and loyalty programs.
13. Exhibit professionalism and teamwork in all interactions.
14. Support sustainability goals and facilitate teamwork.
15. Perform front-of-house and back-of-house duties.
16. Process client transactions and promote omnichannel services.
17. Receive and organize store deliveries and shipments.
18. Contribute to stock control and inventory management.
19. Support after-sales services and provide feedback to management.

1. Successful completion of Balenciaga onboarding and training programs (internal candidates).
2. Minimum of 1 year experience as a Sales Associate (internal candidates).
3. Minimum of 2 years of relevant sales experience (external candidates).

1. Strong communication and interpersonal skills.
2. Ability to work collaboratively in a team environment.
3. Proficiency in client relationship management.
4. Knowledge of luxury fashion trends and market dynamics.
5. Competence in handling sales transactions and inventory management.

A minimum of 2 years of relevant sales experience is required for external candidates, while internal candidates should have at least 1 year of experience as a Sales Associate.

Balenciaga offers a comprehensive benefits package, including opportunities for professional growth and development within the Kering Group.

Balenciaga fosters a culture of innovation and excellence, where creativity is celebrated, and sustainability is a core value. The workplace environment is collaborative, with a strong emphasis on teamwork and professional growth.