Balenciaga Sales and Client Advisor

Balenciaga, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in luxury apparel and accessories. As an employer, Balenciaga is committed to fostering a dynamic and inclusive work environment that encourages innovation and excellence. The brand is known for its avant-garde designs and dedication to quality, making it a prestigious place to build a career in fashion.

1. Achieve sales targets and key performance indicators.
2. Address client requests and complaints, providing feedback to management.
3. Collaborate with stock team to ensure product availability.
4. Stay informed on market and fashion trends.
5. Inspire clients by embodying Balenciaga's values and behaviors.
6. Ensure seamless execution of the omnichannel client journey.
7. Present Balenciaga's collections with a storytelling approach.
8. Provide personalized advice and maintain visual merchandising standards.
9. Create and update client portfolios, engaging clients for long-term relationships.
10. Facilitate teamwork and assist colleagues to enhance client experience.
11. Perform front and back of house duties, including processing transactions and managing stock.
12. Support after-sales services and provide feedback to management.

1. Successful completion of Balenciaga onboarding and Omnichannel Client Journey training (for internal promotions).
2. Minimum of 2 years of relevant sales experience (for external candidates).

1. Strong communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Proficiency in client relationship management.
4. Knowledge of luxury fashion trends and market dynamics.
5. Competence in handling transactions and stock management.

A minimum of 2 years of relevant sales experience in the luxury fashion sector is required.

Employees at Balenciaga enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.

Balenciaga fosters a culture of innovation, creativity, and excellence. The workplace environment is dynamic and inclusive, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values authenticity and long-term client relationships, reflecting its commitment to quality and service.