Balenciaga Sales Advisor

Munich • Germany

Wednesday, February 11, 2026

Balenciaga, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, which is home to several iconic brands. As an employer, Balenciaga offers an environment that fosters creativity and innovation, encouraging employees to reach their full potential within the company or the broader Kering family. The brand is committed to professional development and provides a stimulating workplace where high-performing teams thrive.

1. Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
2. Stay informed about current products, trends, and collections to effectively communicate with customers.
3. Replenish stock and uphold high standards of merchandise presentation.
4. Handle customer complaints, seeking assistance when necessary, to ensure satisfactory resolution for both the customer and the company.
5. Stay updated on customer requirements and operating procedures.
6. Be aware of daily sales targets and employ appropriate sales techniques to meet them.
7. Ensure all procedures and policies are understood and adhered to.
8. Maintain personal appearance and presentation in strict alignment with company standards.
9. Adhere to security and health and safety regulations.
10. Open and close the store according to business needs and company security rules.
11. Perform additional duties as required within the scope of the Sales Consultant role.

1. Previous experience in a similar sales role.
2. Experience in a customer service role with direct customer interaction.

1. Ability to adapt to frequent changes and high-pressure environments.
2. Strong communication and interpersonal skills with the ability to build and maintain relationships.
3. Motivated team player with a common goal.
4. Fluency in a second language, with Mandarin or Russian being highly advantageous.

Previous experience in a similar sales role and customer service with direct customer interaction is required.

Balenciaga offers a dynamic work environment with opportunities for professional growth within the brand and the Kering Group. Employees are encouraged to develop their skills and excel in their roles.

Balenciaga fosters a diverse and inclusive workplace, believing that diversity enriches both the workplace and the client experience. As an Equal Opportunity Employer, the brand is committed to setting employees up for success and encourages applications from all backgrounds.