Balenciaga Sales Advisor

Balenciaga, a revered name in luxury fashion, is part of the esteemed Kering Group. Known for its avant-garde designs and innovative approach, Balenciaga offers a dynamic environment where creativity and excellence are at the forefront. The brand is committed to fostering professional growth and development within its global team.

1. Develop and maintain comprehensive product knowledge to provide excellent customer service.
2. Understand current products, trends, and collections to inform and engage customers.
3. Replenish stock and maintain high standards of merchandise presentation.
4. Handle customer complaints, ensuring satisfactory resolutions.
5. Stay updated with customer requirements and operating procedures.
6. Be aware of daily sales targets and employ sales techniques to meet them.
7. Ensure adherence to company procedures and policies.
8. Maintain personal appearance and presentation in line with company standards.
9. Adhere to security and health and safety regulations.
10. Open and close the store according to business needs and security protocols.
11. Perform additional duties within the scope of the Sales Consultant role.

1. Previous experience in a similar sales role.
2. Experience in customer service with face-to-face interaction.
3. Ability to adapt to frequent change and high-pressure environments.
4. Strong communication and interpersonal skills.
5. Fluency in Spanish and English; a third language is advantageous.

Previous experience in a similar sales role and customer service with face-to-face interaction is required.

Balenciaga offers a stimulating and fulfilling workplace environment, encouraging professional development within the House and the broader Kering group. The brand values diversity and inclusivity, fostering a culture where creativity and innovation thrive.