Balenciaga Retail Trainer

Seoul • South Korea

Sunday, March 1, 2026

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since been a pioneer in modern couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with innovative silhouettes and techniques. The brand is at the forefront of digital expansion, material advancement, and social responsibility, maintaining its legacy through avant-garde collections for both men and women. Balenciaga is seeking talented individuals to join its dynamic team and contribute to its continued success.

1. Collaborate with the Training Manager to deliver learning and coaching sessions in-store, in classrooms, and virtually.
2. Implement sales techniques and the selling ceremony in alignment with the brand's global training strategy.
3. Provide on-the-floor coaching and feedback to store teams, exemplifying luxury service.
4. Conduct regular in-store field coaching, report findings to the Training Manager, and collaborate with Store Managers to improve results.
5. Ensure training content is effectively implemented on the shop floor.
6. Partner with store teams to identify training needs and develop localized training solutions to enhance business KPIs.
7. Deliver orientation, service, and product training courses to retail staff with professionalism.
8. Translate and proofread training materials to ensure local relevance.
9. Manage training logistics, including location, time, facilities, and materials.
10. Update training databases to ensure data accuracy.
11. Coordinate scheduling with Store Managers to minimize disruption and maximize attendance.
12. Monitor post-training performance and staff feedback to assess training effectiveness.
13. Track and report on the correlation between training sessions and store KPI improvements.

1. Progressive experience in training and coaching within a luxury or customer service-oriented retail environment (at least 2 years).

1. High level of commercial acumen and fashion sense.
2. Ability to translate brand strategy into field results.
3. Strong organizational skills and ability to handle multiple priorities.
4. Experience in supporting the full training cycle, including logistical preparation and database management.

At least 2 years of progressive experience in training and coaching within a luxury or customer service-oriented retail environment.

Competitive benefits package including opportunities for professional development within a leading luxury fashion house.

Balenciaga fosters a culture of innovation and excellence, encouraging employees to push creative boundaries while maintaining the highest standards of luxury service. As part of the Kering Group, the brand emphasizes sustainability, social responsibility, and a commitment to advancing the modern fashion landscape.