Balenciaga Retail Trainer

New York • USA

Tuesday, August 19, 2025

Balenciaga, a revered name in the luxury fashion industry, operates under the esteemed Kering Group, a conglomerate renowned for its portfolio of illustrious brands. As an employer, Balenciaga is committed to fostering professional growth and development within its ranks, offering a dynamic and stimulating environment where creativity and excellence are paramount.

1. Collaborate closely with the Training Manager, Market Directors, Store Management, and Training Ambassadors to identify training needs and adapt programs in alignment with brand values.
2. Plan and execute in-store coaching sessions for retail teams, ensuring adherence to company service standards and procedures.
3. Conduct training programs to cultivate a positive, driven culture within stores.
4. Partner with the Training Manager to develop supplemental training content supporting Global Training initiatives.
5. Ensure the brand image is upheld and the highest level of luxury client experience is delivered, supporting the brand's client-centric vision.
6. Ensure consistent messaging across all Retail and Wholesale levels representing the brand.
7. Manage the delivery, quality, and cost of training programs, including planning and coordinating the training calendar, venues, and participants.
8. Stay informed about new trends and tools in employee development and competitor activities.
9. Coordinate training calendar, travel, logistics, venues, and participant attendance tracking.
10. Manage training administration and exercise budgetary control.
11. Embody a hands-on approach to training and problem-solving.

1. Bachelor’s degree in Training, Human Resources Management, Psychology, or a related discipline.
2. Minimum 3 years of hands-on experience in training and development, preferably in the retail or hospitality industry.
3. In-store selling experience to enhance Retail Training component.
4. Minimum of 1-2 years of corporate experience.

1. Strong passion for fostering a learning culture and developing talents.
2. Detail-oriented with strong organizational skills.
3. Ability to work a flexible schedule based on business needs, including travel at least 50% of the year.
4. Proficiency in Microsoft 365 programs and comfort with PC-based applications.
5. Mature, confident, positive mindset with excellent people skills to work with diverse cultures and all staff levels.
6. Self-starter with solid organizational and influencing skills, able to work autonomously.

A minimum of three years in training and development, with experience in retail or hospitality preferred.

Bachelor’s degree in a relevant field.

The estimated salary range for this position is $80,000 USD to $100,000 USD, subject to geographic differentials and individual qualifications.

Balenciaga offers opportunities for professional development within the House and the Kering Group, empowering leaders to create and sustain high-performing teams.

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand behaviors, fostering an environment where employees can reach their full potential.