Balenciaga Retail Trainer

Milan • Italy

Tuesday, July 22, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and uncompromising standards, the brand has been a part of the Kering group since 2001. Balenciaga continues to influence the fashion world under the creative direction of Demna Gvasalia, offering innovative prêt-à-porter collections, leather goods, and accessories. As an employer, Balenciaga is committed to fostering professional growth and diversity within a stimulating work environment.

1. Execute competency building and talent development aligned with brand strategies.
2. Facilitate and implement training programs such as Brand Image, Retail Excellence, and Client Journey.
3. Promote training programs to foster a performance-driven culture.
4. Collaborate with training and business managers to identify training needs and adapt programs.
5. Manage the planning and coordination of training sessions, including logistics.
6. Conduct evaluations to ensure training effectiveness and continuous improvement.
7. Monitor and measure training KPIs, including knowledge retention and employee engagement.
8. Provide on-site coaching to support sales teams in applying their training.

1. Degree in Business, Training, Human Resources Management, Psychology, or related field.
2. Experience in training and development, preferably in luxury retail or hospitality.
3. Strong analytical, facilitation, and training delivery skills.
4. Mature, confident, and positive with excellent interpersonal skills.
5. Self-starter with strong organizational and influencing abilities.
6. Client-centric with a strong fashion sensibility.
7. Passion for fostering a learning culture and talent development.
8. Fluent in English.

1. Training program development and delivery
2. Needs analysis and evaluation
3. Interpersonal and communication skills
4. Organizational and planning skills
5. Cultural adaptability
6. Client-centric approach

Previous hands-on experience in training and development, preferably within the luxury retail or hospitality sectors.

Degree in Business, Training, Human Resources Management, Psychology, or related discipline.

Opportunity to join a prestigious luxury group with possibilities for professional growth and development.

Balenciaga, as part of the Kering group, is dedicated to creating a diverse and inclusive workplace. The company values diversity in all forms and strives to provide a stimulating environment where employees can reach their full potential. Balenciaga encourages a culture of excellence and innovation, empowering leaders to build high-performing teams.