Balenciaga Retail Operations Officer

Balenciaga, a distinguished name in the fashion industry, was founded by Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs and uncompromising standards, the brand has been a cornerstone of luxury fashion. As part of the Kering group since 2001, Balenciaga continues to influence the fashion world with its innovative prêt-à-porter collections, leather goods, and accessories. The brand is committed to fostering professional growth and diversity within its workforce, offering a dynamic and inclusive environment for its employees.

1. Compile and submit environmental reports to the Global CSR team.
2. Coordinate financial allocations and competitor reporting.
3. Prepare and distribute weekly operational and sales reports.
4. Manage uniform and equipment logistics for new and exiting staff.
5. Oversee packaging orders and uniform inventory management.
6. Handle store maintenance and security arrangements.
7. Facilitate staff purchase management and account setups.
8. Coordinate defective sales and update contact lists.
9. Organize store cleaning schedules and operational meetings.
10. Source vendors and support CRM logistics for events.
11. Prepare and distribute clienteling reports and dashboards.
12. Arrange client engagement meetings and manage event logistics.
13. Coordinate vendor payments and contract processes.
14. Manage office supplies and team-building activities.

1. Proficiency in both spoken and written English and Chinese.

1. Strong command of MS Office and digital tools.
2. Excellent organizational and multitasking abilities.
3. Effective communication and interpersonal skills.

Previous experience in retail operations or a similar role is preferred.

Balenciaga offers opportunities for professional development and growth within the brand and the Kering group. Employees are empowered to excel in a stimulating and fulfilling workplace environment.

Balenciaga fosters a diverse and inclusive workplace culture, valuing diversity in all its forms. The brand is committed to creating high-performing teams and guiding employees to reach their full potential.