Balenciaga Retail Operations Intern

Paris • France

Wednesday, May 28, 2025

Balenciaga, a prestigious name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Renowned for its avant-garde and uncompromising designs, the brand has been a cornerstone of high fashion, offering iconic ready-to-wear collections, leather goods, and accessories. Since 2001, Balenciaga has been part of the Kering Group, a global leader in luxury brands. The company is committed to fostering professional growth and excellence within its teams, encouraging a dynamic and inclusive work environment.

1. Support the implementation of global retail operations strategies.
2. Assist in the determination, harmonization, and monitoring of global retail processes.
3. Aid in the development of one-pagers to facilitate the adoption of key processes.
4. Participate in the collection and analysis of market needs.
5. Contribute to the analysis and comparison of customer experience evaluation indices.
6. Assist in improving follow-up and action plans based on visit results.
7. Help determine and optimize the scope of evaluations.
8. Support the management of boutique uniforms and grooming guidelines.
9. Participate in organizing photo shoots in collaboration with the studio and product teams.
10. Assist in stock management and optimization (orders and restock requests).
11. Supervise communication flows between headquarters and boutiques.
12. Identify needs and issues of boutique teams.
13. Contribute to the development of new tools with the MIS team.
14. Participate in the adoption of new applications developed for boutique teams.
15. Support the management of various retail tools (packaging, drink service, stationery, etc.).
16. Assist in organizing and facilitating monthly Retail Operations meetings.

1. Direct experience in retail and/or retail operations.

1. Strong organizational and autonomous operational skills with adherence to deadlines.
2. Ability to manage complex projects with multiple stakeholders.
3. Excellent communication skills and sociability.
4. Strong analytical, critical thinking, and problem-solving skills.
5. Pedagogical ability to explain technical concepts simply.
6. Attention to detail and rigor.
7. Proficiency in MS Office (Excel, Word, PowerPoint).
8. Fluency in English.

Direct experience in retail and/or retail operations is required.

Balenciaga offers a stimulating and fulfilling work environment, encouraging each employee to reach their full potential. The company is committed to diversity and equal opportunity, welcoming all applications and selecting talents based on required skills and brand values.

Balenciaga, under the Kering Group, promotes a culture of excellence, diversity, and inclusivity. The company values the unique contributions of each team member and strives to create a workplace that is both challenging and rewarding. Managers are encouraged to build high-performing teams that prioritize excellence.