Balenciaga Product Training Manager

Balenciaga, a distinguished name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has been a pivotal force in redefining modern haute couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with innovative collections that encompass women's and men's ready-to-wear, accessories, and art objects. The brand is committed to digital advancement and social and environmental responsibility, maintaining its position at the forefront of modernity.

1. Evaluate, design, and develop product training programs both in-class and online, aligning with the artistic direction and excellence strategy.
2. Define training strategies for seasonal launches, including post-fashion show resees.
3. Oversee the global deployment of product training initiatives, establishing a clear and coherent training framework and roadmap, while adapting to local specificities.
4. Identify new training needs related to the brand's products, propose suitable training solutions, and supervise their implementation.
5. Define and oversee the product training deployment agenda in collaboration with the Global Retail department and regional teams.
6. Collaborate with Collection Merchandising and Product Development teams to transform technical information into engaging educational content.
7. Manage, engage, develop, and supervise the product training team at headquarters.
8. Work closely with regional training managers to ensure alignment and effective execution, gathering field feedback during business trips.
9. Act as a product ambassador within the Global Retail department.
10. Define performance indicators to measure the impact of training on retail results.
11. Manage a team of three, including recruitment, training, and development.

1. Bachelor's degree or Master's degree (Bac +5 equivalent).
2. 5-7 years of experience in training design, development, and deployment, or in retail.

1. Strong team spirit and ability to collaborate effectively with local teams and managers.
2. Ability to work in a fast-paced, international environment with numerous interactions.
3. Excellent communication, presentation, and storytelling skills.
4. Good understanding of product lifecycle, retail challenges, and luxury customer experience.
5. Proficiency in Microsoft Office (Excel, Word, PowerPoint), Photoshop, and digital tools.
6. Fluency in English.
7. Passion for knowledge transmission, product history, and creating impactful learning experiences.
8. Excellent communication, creativity, organization, and influence skills.

Previous experience in a global retail environment in a similar role is appreciated.

Bachelor's degree or Master's degree (Bac +5 equivalent).

Balenciaga is committed to fostering professional development within the Maison and the Kering Group, encouraging managers to build high-performing teams focused on excellence. Employees are supported to reach their full potential in a stimulating and fulfilling work environment.

Balenciaga is dedicated to diversity in its teams, believing that diversity in all forms enriches the workplace and customer experience. The company is committed to equal opportunity, welcoming all applications and selecting talent based on skills and brand values. The recruitment process is designed to help candidates excel within the Maison.