Balenciaga Global Retail Training Director

Paris • France

Monday, August 4, 2025

Balenciaga, a distinguished entity within the Kering Group, is renowned for its avant-garde approach to fashion. Established in 1917 by Cristóbal Balenciaga, the brand has consistently been at the forefront of modern couture, blending innovative design with a commitment to social responsibility. As part of Kering, a global luxury group, Balenciaga offers a dynamic environment that fosters creativity and professional growth.

1. Develop and implement a global retail training strategy aligned with brand values and business objectives.
2. Create innovative and scalable training programs for onboarding, client journeys, product knowledge, and leadership development.
3. Design global programs to enhance selling skills with a focus on emotional intelligence and personalized service.
4. Translate brand storytelling into impactful training content.
5. Oversee global deployment and localization of training programs, ensuring cultural adaptation.
6. Lead and inspire a global team of regional training managers.
7. Collaborate with merchandising, marketing, and HR to align training with business goals.
8. Define KPIs to measure training effectiveness and refine programs based on feedback.
9. Drive the adoption of digital learning tools and integrate new technologies.
10. Stay informed on emerging learning trends and retail innovations.

1. Minimum 10 years of experience in retail, with at least 5 years in a global or regional training leadership role.
2. Strong background in luxury fashion or high-end retail.
3. Fluent in French and English; additional languages are a plus.
4. Willingness to travel internationally (up to 20%).

1. Leadership and team management
2. Strategic planning and execution
3. Stakeholder management
4. Project management
5. Cultural awareness and adaptability

A minimum of 10 years in retail, with at least 5 years in a global or regional training leadership capacity, particularly within the luxury fashion sector.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group. Employees are empowered to reach their full potential through continuous learning and growth.

Balenciaga fosters a diverse and inclusive workplace where creativity and innovation thrive. The brand is committed to empowering leaders to build high-performing teams and supports employees in reaching their full potential in a collaborative environment.