Balenciaga Department Manager

Balenciaga, a renowned name in the luxury fashion industry, is part of the prestigious Kering Group, which is known for its portfolio of illustrious brands. As an employer, Balenciaga offers an environment that fosters professional growth and development, encouraging employees to reach their full potential within the House or across the Kering Group. The brand is committed to creating high-performing teams that excel in execution and embody the brand's philosophy.

1. Implement action plans defined with headquarters and store management, ensuring effective follow-up.
2. Assign and monitor quantitative and qualitative goals for department teams.
3. Conduct regular analysis of sales performance and stock levels, ensuring optimal product rotation and display.
4. Provide comprehensive feedback and reporting to store management and headquarters, including technical and stock information.
5. Monitor the business environment and local competition, keeping the store team informed of performance metrics.
6. Create a positive and motivating work environment, embodying the Balenciaga image and aligning the team accordingly.
7. Support store management in setting goals, organizing department activities, and maximizing profitability.
8. Recruit, train, and develop team members, fostering professional growth through training and coaching.
9. Promote the Balenciaga brand internally and externally, ensuring consistent execution of the brand's signature and client experience.
10. Manage client relationships, ensuring high standards of service and client retention.
11. Ensure compliance with legal, safety, and internal requirements, optimizing warehouse management and stock organization.
12. Challenge and improve current processes to enhance efficiency and effectiveness within the department.

1. Commitment to innovative projects and brand philosophy.
2. Strong product sensitivity and market/fashion trend knowledge.
3. Minimum of 3 years in a managerial role, preferably within the luxury industry.
4. Experience in client engagement and loyalty programs.
5. Excellent organizational skills and ability to prioritize tasks.
6. Adaptability, openness, and strong interpersonal skills.
7. Proficiency in digital skills.

1. Leadership and team development
2. Sales analysis and strategic planning
3. Client relationship management
4. Process optimization
5. Strong communication and interpersonal skills
6. Digital proficiency

At least 3 years of experience in a managerial position, preferably within the luxury industry, overseeing a team of at least five individuals.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the brand and the broader Kering Group.

Balenciaga is dedicated to fostering a diverse and inclusive workplace, valuing diversity in all its forms. The brand believes that a diverse workforce enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga selects talents based on competencies and alignment with brand values, ensuring a supportive environment for success.