Balenciaga Department Manager

Serris • France

Monday, February 23, 2026

Balenciaga, a distinguished name in high fashion, was founded by Cristóbal Balenciaga in 1917 and has been a beacon of innovation in design and technique. As part of the Kering Group, Balenciaga continues to push the boundaries of modern couture with its bold collections and commitment to digital advancement and social responsibility. The brand remains at the forefront of fashion, offering a dynamic environment for professional growth.

1. Implement strategic action plans in collaboration with retail headquarters and store management to achieve departmental goals.
2. Provide qualitative feedback and constructive reporting to management and team members.
3. Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
4. Ensure a seamless and exemplary Balenciaga customer experience.
5. Recruit, develop, and retain a diverse clientele, from new customers to Very Important Clients (VICs).
6. Foster a positive and stimulating work environment.
7. Motivate and challenge managers and team members to achieve excellence.
8. Recruit, train, and develop team members.
9. Ensure compliance with legal, safety, and HR management processes.
10. Optimize weekly and monthly team schedules.
11. Propose improvements to enhance departmental efficiency.

1. Strong product sensitivity with in-depth knowledge of luxury fashion market trends.
2. Significant managerial experience in luxury retail, overseeing a team of at least five members.
3. Expertise in clienteling with a robust client portfolio.
4. Adaptable, open-minded, and solution-oriented with excellent interpersonal skills.
5. Proficient in digital tools.
6. Bilingual in English, with proficiency in an additional language preferred.

1. Leadership and team development
2. Customer relationship management
3. Strategic planning and execution
4. Compliance and process management
5. Digital proficiency
6. Multilingual communication

Significant experience as a manager in luxury retail, managing a team of at least five individuals.

Balenciaga offers a stimulating and fulfilling work environment, encouraging professional development within the brand and the Kering Group. The company is committed to diversity and equal opportunity, fostering a workplace enriched by various perspectives and experiences.

Balenciaga is dedicated to creating a high-performance culture that values excellence and innovation. The brand supports its employees in realizing their full potential in an inclusive and diverse environment, promoting creativity and collaboration.