Balenciaga Department Manager

Serris • France

Wednesday, January 14, 2026

Balenciaga, a storied name in luxury fashion, was established by Cristóbal Balenciaga in 1917 in Spain and later in Paris in 1937. Renowned for its innovative approach to modern haute couture, the brand continues to push boundaries with its bold collections in ready-to-wear, accessories, and art objects. Balenciaga is committed to digital innovation and social responsibility, maintaining its status at the forefront of modern fashion. As part of the Kering Group, Balenciaga benefits from the conglomerate's global reach and resources.

1. Implement action plans in collaboration with retail headquarters and store management to achieve departmental goals.
2. Provide qualitative feedback and constructive reporting to managers and team members.
3. Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
4. Ensure a seamless and consistent Balenciaga client experience.
5. Recruit, develop, and retain a diverse clientele, from new customers to Very Important Clients (VICs).
6. Create and maintain a positive and stimulating work environment.
7. Motivate and challenge managers and team members to achieve excellence.
8. Recruit, train, and develop team members.
9. Ensure compliance with legal, safety, and human resources management processes.
10. Optimize weekly and monthly team schedules.
11. Propose improvements to enhance departmental efficiency.

1. Significant experience as a manager in luxury retail with a team of at least 5 people.
2. Expertise in clienteling with a robust client portfolio.
3. Bilingual in English, with proficiency in a second language preferred.

1. Strong product sensitivity with a solid understanding of luxury fashion market trends.
2. Excellent interpersonal skills and team-oriented mindset.
3. Adaptability, open-mindedness, and solution-oriented approach.
4. Proficiency with digital tools.

Significant managerial experience in luxury retail, overseeing a team of at least 5 individuals.

The role offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and engagement with a diverse clientele.

Balenciaga fosters a culture of innovation, creativity, and excellence, deeply rooted in its rich heritage. The brand values diversity, inclusivity, and sustainability, encouraging employees to contribute to its forward-thinking vision.