Balenciaga Department Manager

Balenciaga, a renowned name in the luxury fashion industry, operates under the prestigious Kering Group, known for its portfolio of illustrious brands. As an employer, Balenciaga offers a dynamic and innovative environment where creativity and excellence are at the forefront. The brand is committed to fostering career development within its Maison and the broader Kering Group, encouraging its leaders to build high-performance teams that excel in execution.

1. Implement action plans defined with headquarters and store directors, ensuring thorough follow-up.
2. Set specific quantitative and qualitative goals for department teams.
3. Analyze sales results daily, weekly, and monthly, conducting regular evaluations.
4. Oversee department product displays and supervise product turnover.
5. Communicate high-quality feedback and reports to store directors and teams.
6. Monitor the business environment, including local competition.
7. Develop and maintain a positive and motivating work environment.
8. Support store directors in setting goals and conducting meetings.
9. Recruit, train, and develop team members in collaboration with store directors.
10. Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
11. Ensure consistent execution of Balenciaga's client experience and signature.
12. Manage client portfolio with a qualitative and quantitative approach.
13. Ensure compliance with legal, safety, internal, sustainability, HR, and stock organization requirements.
14. Optimize stock management for efficient supply in collaboration with the Operations Manager.

1. Commitment to being part of an innovative project.
2. Sensitivity to products and strong market and fashion trend knowledge.
3. At least 3 years of leadership experience managing a team of approximately 5 people.
4. Relevant experience in the luxury industry, including client portfolio management.
5. Clienteling mindset with a focus on client engagement and loyalty.
6. Precision and organizational skills with the ability to prioritize tasks.
7. Adaptability, openness, active listening, and curiosity.
8. High availability and agility in responses.
9. Excellent interpersonal skills.
10. Positive attitude and willingness to learn and evolve.
11. Proficiency in digital tools.

1. Leadership and team management
2. Client engagement and loyalty building
3. Sales analysis and goal setting
4. Product and market trend awareness
5. Interpersonal communication
6. Organizational and prioritization skills
7. Adaptability and problem-solving
8. Digital proficiency

A minimum of 3 years in a leadership role within the luxury industry, managing a team and client portfolio.

Balenciaga offers a stimulating and fulfilling work environment with real opportunities for learning and growth. Employees are encouraged to reach their full potential in a supportive atmosphere.

Balenciaga is dedicated to promoting a diverse workforce, believing that diversity in all forms enriches the workplace and enhances the client experience. The brand is an equal opportunity employer, selecting talents based on competencies and alignment with brand behaviors. The company fosters an environment where success is part of its purpose, aiming for excellence in all endeavors.