Balenciaga Department Manager

Paris • France

Thursday, October 30, 2025

Balenciaga, a revered name in the fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde and uncompromising designs, the brand has been a beacon of innovation and style. As part of the Kering Group since 2001, Balenciaga continues to influence global fashion trends with its iconic collections in ready-to-wear, leather goods, footwear, and accessories.

1. Cultivate and maintain a positive, respectful, and motivating work environment.
2. Participate in recruitment, onboarding, and training processes.
3. Lead and inspire team members.
4. Manage departmental scheduling.
5. Conduct performance evaluations.
6. Recruit, develop, and retain clientele using CRM tools.
7. Organize after-sales service and manage customer disputes.
8. Propose initiatives to drive business development.
9. Implement and monitor action plans in collaboration with headquarters and the Director.
10. Ensure visual merchandising aligns with brand policies.
11. Contribute to reporting activities.
12. Oversee stock organization, replenishments, deliveries, and inventory management.
13. Coordinate deliveries, shipments, and inter-store transfers with stockists.
14. Ensure compliance with procedures and guidelines (grooming, stock, cash handling, visual merchandising).
15. Uphold the brand's values.

1. Proven leadership experience in a retail environment.
2. Strong understanding of luxury fashion and customer service.
3. Proficiency in CRM and inventory management systems.

1. Leadership and team management.
2. Excellent communication and interpersonal skills.
3. Organizational and multitasking abilities.
4. Problem-solving and decision-making skills.
5. Proficiency in French and English.

Minimum of 3-5 years in a managerial role within the luxury retail sector.

Bachelor's degree in Business Administration, Fashion Management, or a related field preferred.

Balenciaga offers a stimulating and enriching work environment, fostering professional growth within the brand and the Kering Group.

Balenciaga is committed to fostering diversity and inclusion within its teams. The brand believes that diversity in all its forms enriches the workplace and enhances the customer experience. Balenciaga is dedicated to equal opportunity and values talent based on skills and brand values.